FAQ

What is your shipping policy?

The time we need to prepare an order for shipping varies. For details, see individual items.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.

Can I cancel my order?

We don’t accept cancellations, but please contact us if you have a problem with your order.

What is your return policy?

Custom or personalized orders, unless they arrive damaged or defective, cannot be returned.

How do I order a custom card request?

To order a custom card by Andi’s people, please fill out this contact form.